Privacy Policy

At Pyramid Car Care, we respect your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and disclose your information when you use our website, https://www.pyramidcarcare.co.uk/.

Information We Collect:

  • Personal information such as name, address, email, phone number, and payment information when you make a purchase or create an account on our website
  • Information you provide when you contact us through our website or social media channels
  • Website usage information collected through cookies and similar technologies, such as your IP address, browser type, and pages visited

Use of Information: We use the information we collect to:

  • Process your orders and provide you with customer service
  • Send you marketing and promotional communications if you have opted-in to receive them
  • Improve and personalize your experience on our website
  • Analyze and improve our products and services

Disclosure of Information: We may share your personal information with:

  • Third-party service providers who help us operate our website, process payments, or provide customer support
  • Law enforcement or regulatory agencies if we are required to do so by law
  • Successors or assignees if we sell or transfer all or a portion of our business or assets

Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Security: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.

GDPR Statement:

Pyramid Car Care is committed to complying with the General Data Protection Regulation (GDPR) when processing the personal information of our customers in the European Union. This includes:

Lawful Basis: We process personal information on the basis of one or more of the following lawful bases:

  • Performance of a contract: When processing personal information to fulfill our obligations under a contract with a customer
  • Legitimate interests: When processing personal information to pursue our legitimate interests as a business, such as improving our products and services
  • Consent: When processing personal information with the customer’s explicit consent

Rights of Data Subjects: Data subjects in the European Union have the following rights under the GDPR:

  • Right of access: The right to request access to their personal information and information about how it is processed
  • Right to rectification: The right to request correction of inaccurate personal information
  • Right to erasure: The right to request deletion of personal information under certain circumstances
  • Right to restriction of processing: The right to request limitation on the processing of personal information under certain circumstances
  • Right to data portability: The right to receive personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller
  • Right to object: The right to object to the processing of personal information under certain circumstances
  • Right to withdraw consent: The right to withdraw consent to the processing of personal information at any time, where applicable

Data Protection Officer: We have appointed a Data Protection Officer (DPO) to oversee our data protection compliance. If you have any questions or concerns about how we process your personal information, you can contact our DPO at dpo@pyramidcarcare.co.uk.

Updates to this Policy: We may update this privacy policy and GDPR statement from time to time. Any changes will be posted on this page with an updated effective date.